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kindle paperwhite won't connect to wifi

Why Kindle and Kindle Paperwhite won’t Connect to Wi-Fi Issue?

If you are using Kindle or Kindle Paperwhite then you already know that www.kindle.com/support it won’t work without an active wi-fi connection. kindle won't turn on The way Kindle works completely depends upon Kindle Fire Frozen Screen how your wi-fi is working. Kindle Paperwhite won’t turn on users often complain about Kindle Keeps Crashing experiencing wi-fi related issues. how to unlock kindle fire without resetting In such a situation, Kindle Fire not working the Kindle will not connect to any network and Kindle Fire won’t turn on you will have to troubleshoot Kindle Fire keeps losing WiFi connection this issue for the Kindle to work properly. Kindle Won’t Connect to WiFi That is why many users come across Kindle Paperwhite Frozen Screen issue. kindle fire is not recognized by windows 10 If you are facing a similar problem then do not worry as Kindle Fire Authentication problem we help you troubleshoot this problem. Unable to Register Kindle However, if you are looking for an immediate solution then kindle frozen reset not working you can get in touch with the Kindle support team for help and assistance.

Kindle and Kindle Paperwhite Won’t Connect to Wi-Fi Issue

It is common to experience wi-fi related issues while using the Kindle device. Here we have discussed in detail the solutions that you can try to resolve wi-fi issues with the Kindle devices. Whether you are using Kindle Fire or Kindle Paperwhite, these are the basic troubleshooting solutions that can help you fix the issue.

Power Cycle the Kindle Devices

Often a quick power cycle is all you need to resolve the wi-fi related issue with the Kindle. You will be surprised how such simple steps can fix the issue with the Kindle. Here are the steps that you need to follow.


  •  Press and hold the power button for 3 seconds on the Kindle and wait until it shuts down.

  • Wait for a few seconds.

  • Press and hold the power button again for 3 seconds.

  • Once the Kindle device turns on then try connecting to the network.

Check the Wi-Fi Network for Issues

If the power cycle does not resolve Kindle & Kindle Paperwhite won’t connect to the wi-fi problem then you must check if the wi-fi is working or not. Try connecting another device to the network. If the device is unable to connect to the network then try restarting the router to fix the issue. Here are the steps that you need to follow.


  •  Turn off the modem and router.

  • Take out the plug from the device and also from the wall outlet.

  • Wait for 3-5 seconds.

  • Then reconnect the device and turn it on.

  • Wait and check until the LED indicators on the router stop blinking.

  • Try connecting the Kindle device to the network to check if the error is resolved or not.

If these steps are unable to fix the Kindle Kindle Paperwhite won’t connect to the wi-fi problem then you will have to switch the wi-fi channel to 2.4 GHz. Here are the steps that you need to follow.


  •  Open the router admin page.

  • Then deactivate the 5GHz channel.

  • Then restart the router.

  • Now, connect the Kindle device to the 2.4 GHz.

  • Once the Kindle is connected to the network, allow the 5 GHz channel but you do not have to restart the router.

  • If the problem is resolved then it is clear that the Kindle device is unable to connect to the 5 GHz channel.

Update the Kindle

You can easily update the Kindle devices by connecting to a computer device. Here are the steps that you need to follow to update Kindle and Kindle paperwhite using a computer.


  •  Select the Kindle model you are using.

  • Then you need to choose the Kindle model you want to update.

  • Once you select the Kindle model you will see a download link.

  • Then on your Kindle go to the menu and then select the settings option. Then check the device information to check the software version.

  • Download the Kindle updated version on your computer. Then drag and drop the updated version from the computer to the Kindle.

These are some of the solutions that you can try to resolve Kindle Kindle Paperwhite won’t connect to the wi-fi issue. However, many times these solutions are not enough to resolve the Kindle wi-fi related issue. However, if the problem is still unresolved then you must get in touch with the Kindle support team for help and assistance.

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